Terms of Service

Last updated: October 24, 2023

By engaging Apex Corporate Environments for facility sanitation services, you agree to the following operational terms.

Service Execution

Apex agrees to perform services according to the finalized Service Level Agreement (SLA). Our sub-10 RLU guarantee is contingent upon client adherence to recommended day-porter schedules and facility utilization caps as outlined in the initial audit.

Facility Access

The client must provide unrestricted access to all zones designated in the SLA during contracted hours. Apex is not liable for incomplete service in areas where access was restricted, badging failed, or structural hazards were present.